At Lentrecôte, your privacy matters to us as much as the quality of our food. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or dine with us.
N°01 — Identity
Who we are.
We are the data controller responsible for your personal information collected through this website.
Lentrecôte French Restaurant
18146 Collins Ave, Sunny Isles Beach, FL 33160
Phone: (305) 974-0043
Email: info@lentrecoteusa.com
N°02 — Collection
Information we collect.
We collect information you voluntarily provide to us, including:
- Contact form submissions — your name, email address, phone number, and message content
- Reservation data — name, phone number, email, party size, and special requests submitted via OpenTable or direct booking
- Online ordering data — order details and delivery information submitted via Uber Eats
We do not collect payment information directly — all payment processing is handled by third-party platforms (OpenTable, Uber Eats) under their own privacy policies.
N°03 — Purpose
How we use it.
We use the information we collect solely to:
- Respond to your inquiries and contact form messages
- Confirm and manage your dining reservations
- Communicate important updates about your booking or our restaurant
- Improve our website and the guest experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
N°04 — Partners
Third-party services.
Our website uses the following third-party services, each governed by their own privacy policies:
- OpenTable — reservation management · Privacy Policy ↗
- Uber Eats — online ordering · Privacy Policy ↗
- Google — maps & reviews · Privacy Policy ↗
- Instagram / Meta — social media · Privacy Policy ↗
By using our website, you may interact with these services. We encourage you to review their privacy policies.
N°05 — Cookies
About cookies.
Our website itself does not use tracking cookies. However, embedded third-party services (such as Google Maps or Instagram links) may set their own cookies when you interact with them.
You can control cookie settings through your browser preferences at any time.
N°06 — Retention
Data retention.
We retain contact form submissions for up to 12 months for the purpose of responding to inquiries. Reservation data is retained for as long as required to manage your booking and comply with applicable laws.
You may request deletion of your personal data at any time by contacting us at the email below.
N°07 — Your Rights
Your rights.
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of the data we hold about you
- Right to correction — request that we correct inaccurate data
- Right to deletion — request that we delete your personal data
- Right to opt-out — opt out of any future communications from us
Florida residents may have additional rights under Florida's data privacy laws. EU/EEA residents are protected under the General Data Protection Regulation (GDPR). To exercise any of these rights, contact us at the address below.
N°08 — Minors
Children's privacy.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will delete it.
N°09 — Security
Security.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
N°10 — Updates
Changes to this policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The effective date at the top of this page will be updated accordingly. We encourage you to review this page periodically.
Get in Touch
Questions or concerns?
If you have any questions about this Privacy Policy or how we handle your data, we'd be glad to hear from you.
Sunny Isles Beach, FL 33160